Conditions of Use

TERMS AND CONDITIONS



Processing Times for Orders:
Please know that we strive to have all orders processed, fulfilled, and shipped out as soon as possible, once an order is received. Nonetheless, quality is so very important to us at Scentimental Gifts and while we want to get products out to all of our customers very quickly, we still want to ensure that we are providing the best quality product that we can. Taking more of a "quality over quantity" approach can sometimes lengthen some processing times on certain products, but can make the product so much better. If you have purchased "supply" type items that are not "made-to-order", we can typically have your order ready for shipment within 2 to 3 business days. Please remember that this is an estimate of time that we try to have orders processed within, however this time can vary during busier/peak seasons and is not being met after the studowns during the COVID-19 pandemic. Reestablishing these processing times is a top priority for us. The following chart lists the estimated number of days to process "made-to-order" products.
Aroma Beads- 1 to 5 Days
Aroma Beads Sampler Packs-1 to 5 days
Crystal Potpourri-3 to 7 days
Essential Oils-1 to 3 days
Fragrance Oils-1 to 3 days
Simmering Ice Potpourri-2 to 3 days
Ultimate Potpourri-3 to 6 days
Vacuum Fresh Sprinkles-1-2 days
Please allow additional processing time for larger sized orders.

RETURNS: Made-to-order scented products are not returnable. This includes Fragrance oils, aroma beads, simmering ice potpourri, ultimate potpourri & crystal potpourri. This policy is non-negotiable. We encourage you to SAMPLE our fragrances first by purchasing sample sizes or small quantities to assure you are completely satisfied prior to purchasing any products in larger sized quantities. For more detail regarding our shipping & returns policy, CLICK HERE

TERMS: Scentimental Gifts, Etc. does not currently offer payment terms. All orders are shipped on pre-payment terms only.

RISK OF LOSS: All items purchased from Scentimental Gifts, Etc. are made pursuant to a shipment contract. This meaning that the risk of loss and title for such items purchased passes to you, the customer, upon our delivery of such items purchased to the shipping carrier.

PRODUCT VARIATION: Some products may vary slightly in color, size, or decoration from the images depicted. We will notify you of any drastic changes in products ordered prior to shipping.

QUESTIONS: Questions can be directed to our support staff by clicking on the "Contact Us" link on the top menu. Or you can email us at: orders@scentimentalgifts.net